A quote!

Like the tale of the sitar player asking Buddha how best to tune his instrument, therefore, we find the famous answer: “not too tight, and not too loose” as a good general rule for balancing formal process with informal practice.
[Tore Dyba, “Factors of Software Process Improvement Success in Small and Large Organisations: An Empirical Study in the Scandinavian Context”, ESEC/FSE’03, September 2003, ACM]